Effective from 29 November 2025

This Privacy Policy explains how Bowl Enterprise (“Moslin”, “we”) collects, processes, and protects your personal data when you use our website or purchase products.

Moslin is committed to complying with the EU General Data Protection Regulation (GDPR) and Finnish data protection law.

Personal Data We Collect

We may collect:

• name, email, phone number
• billing and shipping address
• order and payment information
• communication history
• browser/device data (cookies, IP address)
• website activity and analytics

Payment card details are not stored by us.

Purposes of Data Processing

Your data is used to:

• process and deliver orders
• verify payments and issue refunds
• manage customer service requests
• send order confirmations and updates
• maintain tax and accounting records
• analyse website performance and improve services

We never sell or rent your information.

Product Images & Content Accuracy

Images on the website are illustrative and may not represent the product with complete accuracy due to lighting and display differences.
These natural variations do not indicate product defects.

Data Security

We use industry-standard security measures such as encryption, firewalls, and restricted access.
However, no system, platform, or technology can guarantee 100% security.
By using Moslin.fi, you acknowledge this inherent risk.

You must keep your account credentials confidential.

Cookies & Tracking

Moslin.fi uses cookies to improve user experience, analyse traffic, and remember preferences.
You may disable cookies through your browser settings, though website functionality may be limited.

Data Sharing

We share data only with trusted third parties necessary for business operation, including:

• payment providers (Stripe, PayPal, Klarna)
• logistics and delivery partners
• IT and analytics service providers

These partners must comply with GDPR and use the data only for the agreed purpose.

Data Retention

Personal data is kept only for as long as required for:

• fulfilling your order
• legal obligations (accounting, taxes)
• customer service purposes

Data is deleted or anonymized securely after the retention period.

Your GDPR Rights

You have the right to:

• access your data
• correct inaccurate information
• request deletion (“right to be forgotten”)
• restrict or object to processing
• request data portability
• withdraw consent at any time

Contact: customerservice@moslin.fi

Returns, Refunds & Customer Requests

When handling returns, defects, or service requests, we may ask for:

• order information
• photos (for damage/defect evaluation)
• contact details

This data is used only to resolve your case.

Policy Updates

This Privacy Policy may be updated to reflect legal changes or improvements in our processes.
The latest version will always be available on Moslin.fi.

Contact

For privacy inquiries, contact:
customerservice@moslin.fi